Application support

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Our support and maintenance experts are always available to respond to your requirements whether it is related to the ongoing administrative management, hosting and server configuration, technical consulting, third-party integration, and enhancement of your website or web-based application. We manage the delivery of service professionally and that include:

SLA management and reporting

Continual service improvement

Pipeline planning aligned with your wider business priorities

Third party vendor management as necessary

24/7 Service Desk available via email, number or web

Incident Management

Problem Management

Change and Release Management