Our support and maintenance experts are always available to respond to your requirements whether it is related to the ongoing administrative management, hosting and server configuration, technical consulting, third-party integration, and enhancement of your website or web-based application. We manage the delivery of service professionally and that include:
SLA management and reporting
Continual service improvement
Pipeline planning aligned with your wider business priorities
Third party vendor management as necessary
24/7 Service Desk available via email, number or web
Incident Management
Problem Management
Change and Release Management